One application

One Application to Run Your Distribution Business. Distributors typically cobble together and then juggle several different business applications—and numerous spreadsheets—to manage the intricacies of this complex industry. Now you can stop wasting precious resources managing multiple "silo" systems. NetSuite is the one intelligent, integrated, customizable application to unify your business processes, increase visibility for better decision making, and extend processes to your customers and channel partners.

• Real-time Business Management for Global or Multiple Companies with OneWorld
  • NetSuite OneWorld is an optional module for real-time global business management for wholesale/distribution companies. It consolidates all aspects of operations, sales, marketing, support, ecommerce, and financial management for businesses that have multiple companies or multiple legal entities under their multi-national or domestic jurisdiction.
  • NetSuite OneWorld provides the ability to manage multiple companies, with different currencies, taxation rules, and reporting requirements from within a single NetSuite account.
  • NetSuite OneWorld supports regions, subsidiaries, and separate legal entities with the same parent company with sophisticated accounting, ERP, and CRM-related financial consolidation in real time.
  • Using NetSuite OneWorld, executives in corporate headquarters have consolidated sales data on orders, forecasts, quotas and commissions rolled up across all regions and areas, with direct drill-down capability to see details at any level of the organizational hierarchy.
  • NetSuite OneWorld provides visibility to inventory worldwide.
  • The NetSuite OneWorld module provides both global business management for international distributors and multi-company business management for wholesale distributors that have multiple companies but do not require global capabilities such as multi-currency or international taxation management.
• One System—Complete Distribution Lifecycle Management
  NetSuite manages the end-to-end lifecycle business processes in one system. Market > Sell > Order > Ship > Bill > Cash Management to General Ledger> Maintain > Support > Upsell/Reorder.
• One View of the Customer
  One integrated system (ERP+CRM+Ecommerce) delivers a single, real-time view of the customer across all departments and all locations.
• Subscription Model
  NetSuite's ASP model provides an extended IT Department while lowering your costs and while providing anytime/anywhere access.
• Trading Partner Collaboration
  Trading partner processes extend self-service via Partner and Customer Portals.
• The World's Most Configurable and Customizable ASP

The NetSuite philosophy is to allow our customers to configure their systems to meet the company profile without the need for costly IT and developer overhead. If you have further extended needs or requirements, NetSuite is easily modified via our SuiteFlex.

Ultimate dashboard

The Ultimate Business Dashboard to Manage a Distribution Business. With 15 out-of-the-box role-based Dashboards, NetSuite Wholesale/Distribution Edition gives every user in the company a custom dashboard that allows them to monitor everything in the business relevant to them. Finally, "information at your fingertips" is a reality. See data trends in leads, opportunities, inventory utilization, service issues, expenses, and much more. It's all managed with point-and-click content additions and drag-and-drop layout.

• Key Performance Indicators
  KPIs, with tailorable period comparisons and out-of-tolerance notifications, give you a real-time, at-a-glance view of your company's performance.
• Real-time Visibility
  Real-time visibility of quotations, orders/ support issues that have time sensitivity.
• Saved Searches
  Saved searches give users rapid, repeatable adhoc reports right on their dashboard.
• Group Calendaring
  Calendars for individual and group scheduling. Now you can see others schedules and invite them to meetings, assign tasks, and know their availability without exiting the program.
• RSS Content
  You can see news bulletins and have direct access to outside content feeds from your choice of providers on your dashboard.
• Direct Drill-Down
  Drill down to greater detail and transaction management directly from the Dashboard.

Advanced inventory

Advanced Inventory & Order Fulfillment for Distributors. NetSuite saves any distribution countless hours of work associated with data entry, organization and fulfillment. You'll be able to convert leads to orders, orders to shipments, and shipments to revenue in short order.

NetSuite also extends into the order fulfillment, packing and shipping processes of a warehouse. The UPS™ or FedEx™ integration allows you to simply transmit your order information directly to UPS or FedEx and instantly receive back the rate, tracking number, address verification and the ability to print out shipping labels, to be shared among different individuals, teams and customers. You can even improve the accuracy of inventory profitability by associating item costs with related expenses, to calculate complete landed costs, factoring in expenses such as shipping or duty.

• Advanced, Multi-location Inventory for Distributors.
  NetSuite gives distributors advanced tools for accurate, cost-effective inventory management that drives higher service levels for your customers. NetSuite supports your complex needs with multi-location inventory, kits and assemblies, multiple units of measure, lot tracking, serialized inventory and specific costing, matrix items and bar coding.
• Bin Management.
  Bin management capabilities improve inventory in the warehouse. Bin management allows for inventory to be received at the warehouse and put-away into preferred bins within the rack system of the warehouse for easy picking later during the order fulfillment process.
• Demand-based Inventory Replenishment.
  Automatically adjusts for seasonal trends and ensures stock on hand. Based on sales history and inventory reorder points, reorder levels can be dynamically calculated, based on historical sales or seasonal demand. Average lead time, historical or seasonal-based sales demand, and number of days' supply to stock are used to dynamically set reorder point and preferred stock level for each item, on an ongoing basis so there will always be stock on hand but ordered just-in-time.
• Accurate Order Promising & Inventory Commitment.
  NetSuite gives Sales real-time visibility into inventory availability when quoting and creating orders—increasing service levels with accurate order promising. Sales orders for inventory are automatically committed from available stock. Back orders are automatically committed to fulfill as purchase orders are received. In today, out today processing. Items can be manually reallocated inventory to different sales orders if needed.
• Order Management with Advanced Shipping.
  Order management is the critical connection between front office CRM and back office ERP. NetSuite is the only hosted application with integrated order management. Integrated shipping allows you to fulfill order directly through pick, pack and ship or indirectly drop shiping items by automatically ordering and shipping items from the vendor to your customer.
• Integrated UPS® & FedEx® with Tracking.
  NetSuite integration lets you manage UPS and FedEx shipping right within NetSuite. Put an end to toggling and cutting and pasting between systems by printing shipping labels, generating tracking numbers, and validating destination addresses, and checking real-time rates all from within NetSuite. Tracking numbers automatically tie back to your sales orders, allowing you or your customers to track the status of shipments instantly.
• Returns Management in One System.
  NetSuite efficiently manages the return process and provides full visibility to both you and your customers. Either a customer service representative, or a customer logging into the Customer Center, can generate Return Management Authorization (RMA) forms and route them for approval so there are no more headaches from returns.
• Real-time System.
  The key to making good management decisions is by having current, accurate data. In today's competitive, low margin business climate, you don't have the luxury of waiting on others to complete updates, and have a clean cutoff before providing you with the information you really need now. With NetSuite, you will have on your dashboard the key data you need and want to make those decisions. Most importantly, you need to know if a process has been broken, so you are reacting before the situation affects other aspects of your business, namely customer service and cash.

Complete purchasing

Complete Procure-to-Pay Purchasing. NetSuite lets you move from manual, paper-based purchasing to lower cost, higher control automated purchasing. NetSuite streamlines purchasing saving you money that goes straight to your bottom line.

• One Click Purchase Orders
  Your Purchasing Manager is presented with a suggested buy report automatically once reorder points have been reached. After being reviewed, any edits, additions, or deletions are made, Purchase Order are automatically generated to be e-mailed or faxed directly from NetSuite.
• Streamlined Receiving
  Upon receipt of your purchase order, your warehouse can view the open purchase order and either auto receive the material or receive by item or line #. Inventory levels will be auto updated and customer backorders will be auto filled.
• Automated Payments
  With proper receipt and purchase order matching, your Accounts Payable department can verify invoice and approve for payment release. Payment can be made with a paper check, via online banking or EFT.
• Self-Service Vendor Center
  With the integrated Vendor Center, your company can provide your vendors with direct access to information that is relevant to your partnership, including purchase orders, accounts payable data, and other key documents. And while this functionality is integral to NetSuite, it is typically a long-term goal—ultimately and expensive add-on—for other mid-market offerings.

Best CRM

The Best CRM for Distributors. Customer Relationship Management (CRM) software can increase service levels and generate growth in a distribution company, and a top analyst firm recently ranked NetSuite CRM software #1 in Sales Management, Forecasting, Opportunity Management and Dashboards. Why? Unlike standalone CRM applications, NetSuite CRM software is seamlessly integrated with financials and your back-office systems, giving you a 360 degree view of the customer.

• 360 View of the Customer
  One integrated system (ERP+CRM+Ecommerce) delivers a single, real-time view of the customer across all departments and all locations.
• Integrated Marketing Campaigns
  From concept through execution, you can create and manage highly targeted, high volume campaigns within NetSuite.
• True Marketing ROI
  With closed-loop marketing, you can see revenues, costs and ROI for all campaigns in real-time.
• Complete Lead to Order Process
  NetSuite manages the complete lead to order process in-system.
• Complete Order to Cash Process
  NetSuite automates the complete order to cash lifecycle with integrated order management serving as the critical pipeline between customer facing CRM and back-office ERP and financials. Integrated order management allows you to accurately fulfill and account for orders. It also provides histories for inquiries, support and upsell and cross-sell of products and services.
• Integrated Commissions
  NetSuite is the only Web-based CRM system to offer commissions tracking, which is critical for motivating sales teams through real-time visibility, reduced errors, and accurate, timely payment. Managed in-system, integrated commissions reduce overhead in sales operations.
• Self-Service Customer Centers
  Allow your customers to help themselves in placing orders, verifying shipments and even paying their invoices. Customer portals provide password protected self-service access to order history, outstanding invoices, and trouble tickets, providing greater service at lower cost.
• Partner Relationship Management
  NetSuite PRM removes the traditional arm's length partnership with re-seller, referral and business development partners and makes them full allies. Now you can have the same level of visibility, transaction management and performance metrics with partners that you have with your internal sales team.
• Automated Upsell/Cross-sell
  Automated upsell and cross-sell functionality improves the lifetime value of customers through add-on product, support and service sales.

Integrated backoffice

Integrated Back-Office Operations with Distribution Features. NetSuite lets you manage the complex back office within one system.

• Complete Accounting
  NetSuite accounting includes full General Ledger, Accounts Payable and Receivable, multiple budgets, multi-currency, online bill pay, allocations, and multi-company consolidations all with real-time reporting.
• Inventory and Fulfillment
  End-to-end physical inventory and distribution including shipping, receiving and returns. Track orders door-to-door directly in NetSuite.
• Complete Procure to Pay Process
  Paperless purchasing allows you to manage your procurement process with approval workflow.
• Paperless Expense Reports
  Self-service, paperless expense reports with approval workflow payment reduces accounting overhead.
• Seamless Employee Management
  Self service capabilities empower your employees and reduce your costs. NetSuite includes purchase requests,direct payroll deposit and online payroll verification, as well as a self-service Employee Center.
• Reduced Overhead
  NetSuite's integrated back office management has been proven to enable significant efficiencies in the finance and operations departments in distribution companies. Greater productivity from integration, real-time tracking and reports, and auditing tools reduce the overhead that typically burdens distributors.

Service and support

Deep Services & Support Functionality. Quality of services and support are critical to Distribution companies—both early on during the delivery process and over time for customer satisfaction and retention. High levels of service can be costly, and that's why NetSuite gives you the tools to provide the right level of service to the right customers at the best cost.

• Multi-channel Service
  Superior multi-channel service with all customer interactions—live, online, e-mail and in-person—are tracked to a single customer record.
• Job Tracking
  If you provide services to your customers, project management is critical to high service levels and cost management. With NetSuite, job and time tracking are built into the system allowing you to manage projects within NetSuite instead of manual or offline.
• Customer Center
  NetSuite's self-service Customer Center gives customers no cost, high availability service, and 24/7 around the globe.

2^nd Gen Ecommerce

2nd Generation Ecommerce Broadens Markets.The website has become customers' channel of choice when interacting with a company. NetSuite is the only application provider that includes website hosting and ecommerce as core components of their application. NetSuite's Ecommerce functionality lets you leverage the Web to grow your business faster and more cost effectively. Your company can deliver an intuitive and stream lined experience to both customers and partners.

• Simpler Site Building Tools
  With NetSuite, you can easily set up your website apart with online site-building tools that allow you to choose from a variety of layout styles and designs. You can upload your own HTML files to create a unique website look. No HTML expertise is required to set-up or manage your NetSuite website. Forms are easily set up to capture online leads or gather inquiries.
• In-System Site Analytics
  NetSuite Site Analytics is the first and only Web reporting tool that can incorporate transactional, aggregate and customer-specific behavioral data, going far beyond traditional Web analytics applications.
• Flexible Website hosting
  Generate and host your website in NetSuite or transform your existing static website into a dynamic, database-driven-ecommerce portal, which ties together online customer acquisition efforts with back-office order fulfillment.
• Integrated Order Management
  NetSuite's Web store operates off the same order management system as the rest of your company. This integration eliminates the manual transfer of customer information to customer records. NetSuite enables you to easily add a layer to your sales channels without the costs and on-going maintenance required for traditional Web presences. Accept multiple payment types, including credit cards, PayPal, and invoicing for select customers.
• Integrated Inventory Management
  Customers shopping on your site are able to view real-time inventory, and see if items are out of stock or if they can be back-ordered. Inventory management is easy as any changes made in the back-office will automatically reflect on your web store.
• Promotional and Discount and Coupon Pricing
  Extend privileged access to your customers to view special pricing offers for preferred partners, and when offering volume discounts, your store can display the volume discounts that are available. With NetSuite, you can create coupons that offer either a dollar or percentage discount. The coupons can be restricted to a single use, or allowed to be used multiple times. You can even set the Start and End dates for the coupons.
• Password-Protected Websites, Products and Content
  With NetSuite websites you can restrict the content that each of your visitors see. You can password-protect your entire website, or you can personalize the exact items and content that each of your visitors see.

Customization

Simpler Customization and Integration. NetSuite's SuiteFlex customization and extension technology platform provides growing Distribution businesses with a flexible, powerful and extensible business management solution.

• Customization
  Easy-to-use, point-and-click tools provide unlimited personalization, configuration, process validation and vertical tailoring.
• Web Services
  SOAP standards-based Web service APIs extend NetSuite to other systems, third party vertical applications, or add-on capabilities.
• AppBuilder
  Custom object, tab and code capabilities allow for entire applications to be built and hosted within NetSuite, providing all the benefits of a robust application architecture and on-demand hosting efficiencies.
• Verticals
  Unique on-demand template cloning capabilities together with SuiteFlex Customization, SuiteFlex Web Services and SuiteFlex AppBuilder facilitate a library of industry verticals that can be further customized by individual customers to fit their specific business requirements.